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Setup Support Menu

Scanguard Setup

How to Download and Install Scanguard

Download

  • Click Here To Download Scanguard
  • Open the Downloaded File within your browser or by going to your downloads folder in File Explorer

    • Install

  • Click Yes to allow Scanguard to make changes to your device
  • Click Install
  • Wait for Scanguard to Install and Update
    • If you are experiencing issues with either Downloading or Installing Scanguard Click Here for help!

    Set Up Real-Time Protection

    Once you have installed Scanguard you will need to enable Real-Time Protection to safeguard you from real time threats.


  • Click Enable Protection



    • Once Real-Time Protection is enabled, please ensure you run a first time scan on your computer, by clicking on Run Smart Scan so any threats that are currently situated on your system can be quarantined ASAP.



    If you are experiencing issues with enabling Real-Time Protection, please Click Here.

    NOTE: You are not logged into an account. To login please click here.

    For some Mac's, you will have to install Rosetta 2 from Apple. This enables a mac with apple silicon to use apps built for a mac with an intel processor.

    Download

  • Click Here To Download Scanguard
  • Open the Downloaded File within your browser

    • Install

  • Double Click the Package Icon to begin the Installation
  • The Installation Window will pop up, please click Continue
  • Select the Destination you would like to Install TotalAV and Click Install
  • Input your Apple Password
  • Installation Successful!
    • If you are experiencing issues with either Downloading or Installing Scanguard Click Here for help!
  • A Window will pop up, as below, please Click on Get Started
  • TotalAV will attempt to login using your current browser session
  • Login Successful!
  • Ready to use TotalAV!
  • If you are unable to login via the Browser Session Method, a window below will pop up.

    • Enter your Login Details to enabled TotalAV

    Set Up Real-Time Protection

    Once you have installed Scanguard you will need to enable Real-Time Protection to safeguard you from real time threats.

  • Click Dashboard
  • Click Enable
  • Click Install
  • Open System Preferences

  • Click Open Security Preferences
  • Click the Lock Icon
  • Enter your Mac's Password
  • Click Unlock
  • Click Allow

    • Go to the Scanguard Application

  • Click Open System Preferences
  • Click Scanguard Real-Time Protection 5 in the System Preferences Screen
  • Click Complete Setup in the Scanguard Application


    • If you are experiencing issues with enabling Real-Time Protection, please Click Here.

    NOTE: You are not logged into an account. To login please click here.

    Download and Install

  • Tap here on your Android Device to download our .apk
  • Drag down your phone's status bar once downloaded
  • Tap open the downloaded Scanguard .apk
  • Tap Settings
  • Enable 'Install unknown apps' for your web browser you downloaded the apk through
  • Tap Install
  • Tap Open

    • You will now be able to login to Scanguard.

    NOTE: You are not logged into an account. To login please click here.