Setup Support Menu

Scanguard Setup

How to Download and Install Scanguard

Need help downloading and installing Scanguard? Just follow the steps below for your selected device.

Before proceeding with the installation of Scanguard, we recommend checking out our System Requirements article, for help on which version you can install.

Download Scanguard

To download Scanguard, you will need to head over to your Online Portal, and install it by clicking on the Install Scanguard button.

If you cannot access your Online Portal, find our direct download button for Scanguard below:

Download for Windows

Downloads Folder

Open the Downloaded File within your browser downloads area or by going to your downloads folder in File Explorer.

Allow Scanguard To Make Changes To Your Device

Next, click Yes to allow Scanguard to begin the installation process. Without approval, Scanguard will not be allowed to install on your device.

Scanguard Setup

When the Scanguard setup window opens, click Install.

Setup File Installation

Please wait for the setup files to be downloaded and be installed.

Restart

Click on OK to restart your computer.

If you are experiencing issues with either downloading or installing see our troubleshooting guide here.

Login

Enter your Scanguard log in details, and click on Login.

Enable Real-Time Protection

Once you have logged into Scanguard, it will automatically try and enable Real-Time Protection. Should it not, you will need to click on Enable Real-Time Protection.

If the above does not enable Real-Time Protection, please head over to our troubleshooting Real-Time Protection article here.

You Are Now Protected!

Download Scanguard

To download Scanguard, you will need to head over to your Online Portal, and install it by clicking on the Install Scanguard button.

If you cannot access your Online Portal, find our direct download button for Scanguard below:

Download for macOS

Downloads

Open the Downloaded File within your browser downloads area or by going to your downloads folder in Finder, and double click the Scanguard.dmg file.

Begin Installation

Double click the Package Icon to begin the Installation.

Scanguard Installer

The Installation Window will pop up, please click Continue.

Install

Click on Install to begin installing Scanguard. If you are using more than one storage drive, select the Destination you would like to install Scanguard, and then click Install.

Authorization

Input your Apple Mac Password, and click on Install Software.

Scanguard Installation Successful

Click on Close to proceed to the Scanguard application.

If you are experiencing issues with either downloading or installing see our troubleshooting guide.

Get Started

Click on Get Started Now to log into Scanguard.

Automatic Login

Scanguard will attempt to login using your current browser session, should it be unsuccessful, please follow the next step.

Login

Enter your Scanguard log in details, and click on Log in.

Login Successful

Setup Real-Time Protection

Once you have installed Scanguard you will need to enable Real-Time Protection to safeguard you from real time threats.

  • Install Scanguard System Extension
  • Click Install to begin the installation of the Scanguard System Extension.

  • System Preferences
  • Click on Open System Preferences.

  • Authorization
  • Click the Lock Icon to authorize the changes you are about to make, and enter your Apple Mac Account Credentials.

    Click Unlock when the credentials have been inputted.

  • Allow Changes
  • Click Allow.

  • Complete Scanguard Setup
  • Go to the Scanguard Application, and click Complete Setup.

    If the above does not enable Real-Time Protection, please head over to our troubleshooting Real-Time Protection article here.

    You Are Now Protected!

    If you're using a Mac with Apple silicon, you may need to install a tool called Rosetta 2. This is provided by Apple and helps your Mac run apps that were originally designed for Intel-based Macs.

    Download Scanguard

    To download Scanguard, you will need to head over to your Online Portal, and install it by clicking on the Install Scanguard button.

    If you cannot access your Online Portal, find our direct download button for Scanguard below:

    Download for macOS

    Downloads

    Open the Downloaded File within your browser downloads area or by going to your downloads folder in Finder, and double click the speedycleaner.dmg file.

    Begin Installation

    Double click the Package Icon to begin the Installation.

    Scanguard Installer

    The Installation Window will pop up, please click Continue.

    Install

    Click on Install to begin installing Scanguard. If you are using more than one storage drive, select the Destination you would like to install Scanguard, and then click Install.

    Authorization

    Input your Apple Mac Password, and click on Install Software.

    Scanguard Installation Successful

    Click on Close to proceed to the Scanguard application.

    If you are experiencing issues with either downloading or installing see our troubleshooting guide.

    Get Started

    Click on Get Started Now to log into Scanguard.

    Automatic Login

    Scanguard will attempt to login using your current browser session, please click on Continue. Should it be unsuccessful, please follow the next step.

    Login

    Enter your Scanguard log in details, and click on Log in.

    Login Successful

    Setup Real-Time Protection

    Once you have installed Scanguard you will need to enable Real-Time Protection to safeguard you from real time threats.

  • Get Started
  • Click on Enable to get started.

  • Real-Time Protection Setup Window
  • Click on the green button labeled Open System Preferences. If required, click on the lock icon to make changes.

  • Full Disk Access
  • Enabled Scanguard to have Full Disk Access by clicking on the toggle button.

  • Allow Privacy & Security To Make The Changes
  • Enter your Apple Mac Login Credentials, and click Modify Settings.

  • Scanguard to Quit Later
  • Click on Later.

  • Full Disk Access Granted
  • Once Full Disk Access has been granted, click on Next to proceed with the Real-Time Protection setup.

  • Real-Time System Extension Install
  • Click on Install, in the newly opened Scanguard setup window.

  • Go To System Settings
  • Click on Open System Settings.

  • Enable the Scanguard Endpoint Security Extension
  • Click on the toggle button to enabled Scanguard Real Time Extension.

  • Authorize Modification to a System Extension
  • Enter your Apple Mac Login Credentials and click Ok.

  • Done
  • Click on Done, to proceed to the next step.

  • Scanguard System Extension Successfully Installed
  • Click on Next, to proceed to the next step.

  • Open System Preferences
  • Click on Open System Preferences.

  • Allow Full Disk Access For The System Extension
  • Enable the Scanguard 5 Real-Time Extension by clicking the toggle button.

  • Authorize Privacy & Security Changes
  • Enter your Apple Mac Login Credentials details, and click Unlock.

  • System Extension Full Disk Access Granted
  • Click on Re-Launch to restart Scanguard.

    If the above does not enable Real-Time Protection, please head over to our troubleshooting Real-Time Protection article here.

    You Are Now Protected!